• How to Set Up Drop In Programs and Rates

  This guide outlines how to create a drop-in fee/rate for students and the procedure to follow when they require drop-in care.Some readers

• How to Update Your Information In Stripe for Credit Card Processing

  If you need to update your bank account, address, business details, or directors, after you have set up your Stripe Account through ChildFriendly, follow the steps outlined in this article.Some readers

• How to Set Up the Catalog

  Learn how to add catalog items to ChildFriendly. How to create new custom line items (e.g., field trips, tuition adjustments); how to adjust pricing for default fees (like merchant fees and chargebacks); and how to easily add and manage catalog items for quick selection when billing.Few readers

• How to Add Users to ChildFriendly

  Learn how to add and manage user account in ChildFriendly! Learn how to navigate the Users area; add admin-level staff; understand the different admin roles; manage staff lists across multiple center locations; and reset staff passwords and update user details when required.Few readers

• How to Filter for Supplementary Fees & View Reports

  how to filter for supplementary fees in childfriendlypro and how to download supplementary fee reports.Few readers

• How to Set Up Ratios

  Learn how to set up staff-to-child ratios ChildFriendly, in compliance with your provincial or state regulations. Learn how to create and customize ratios by age group, license type, and group size. You will also understand how the system automatically monitors staff-to-child ratios and provides alerts when limits are exceeded.Few readers

• How to Set Up the Age Group Dictionary

  How to set up age groups for your center in ChildFriendly. Learn how to create and manage your Age Group Dictionary so that ratios, rooms, and enrollments stay clean, consistent, and audit-ready.Few readers

• How to Set Up Customizations

  how to add customizations to your ChildFriendly account by adding in unique policies, processes, and reporting needs. Customizations allow you to setup messaging and custom fields specific to the needs of your center.Few readers

• How to Set Up Center's Payment Information

  How to configure payment settings in ChildFriendly so families can pay quickly and securely. We walk through key setup steps, payment options, and best practices to keep your billing running smoothly. Learn how to connect your banking information to use pre-authorized debit (PAD) payments, and how to set up your credit card if you accept credit card payments.Few readers

• How to Set Up Agreements and Policies

  How to add an agreement or policy for parents or guardians to sign in child friendly. Adding mandatory agreements upon registration, how to view and store digital files, and how to digitally sign agreements and policies in ChildFriendly.Few readers

• How to Set Up Payroll Preferences

  Learn how to configure Payroll Preferences inside your Center Setup at ChildFriendly, to ensure your payroll reports reflect your organization’s policies accurately and efficiently.Few readers

• How to Set Up Groups

  Learn how to add new groups in ChildFriendly, set maximum capacities, designate home spaces, and associate age groups correctly. We also cover handy features like cloning existing groups for similar settings and removing groups when needed, ensuring your center’s registration and attendance processes are streamlined.Few readers

• How to Set Up Programs

  This ChildFriendly Programs video will walk you through creating and customizing registration programs that are tailored to your center’s unique needs. This video covers everything from setting the right registration ages and grouping options to selecting rates, deposits, scheduling, and even setting up rollover processes.Few readers

• How Programs Work & are Set Up

  Learn how ChildFriendly programs work, how to add new childcare programs to the app, and how to connect these programs to age ratios, groups and rates. Programs are the comprehensive childcare plans which combine rates, groups, and scheduling for student registration. Programs are simply what parents will register into and they drive what options are available for them via the Online Registration form. Programs let our SMART registration system know what proposals to make, when parents can enroll, and how much it costs to register.Some readers

• How Groups Work & their Set Up

  The Groups tab found in Set Up, lets you organize children into small classes or cohorts used for program registration, to define program licensed capacity, and to move across center spaces. You can select which age groups of students can be grouped together and who can be placed in each Group. During the registration process, you will then select the group the child is being signed up for. Students can only be registered into groups if they fall within the defined age ranges specified in this section.Some readers

• How to Setup Rates

  Learn how to add rates for your center to ChildfFriendly. Rates are applied to registrations and determine how much a child will be automatically charged on their automatic tuition billing.Few readers

• How to Set Up Rate Rollovers

  Learn how to setup rate rollovers in childfriendly. In this guide, learn how to automate rate rollovers for your center. You will learn how to set up the automatic rate rollovers for your renters tuition rate, as the child ages up.Few readers

• How to Add a Supplementary Fee (for a Meal Service)

  Learn how ChildFriendly lets you add a supplementary fee adjustment for an item such as a meal service. Learn how to add an Adjustment for a meal service or any other supplementary fees, and how to determine the sponsor or parent that pays for the fee.Few readers

• How to Archive, Delete & Restore Rates

  Learn how to restore and delete childcare rates in ChildFriendly, and how to restore archived childcare rates.Few readers

• How to Set Up Adjustments - Discounts and Added Fees

  How to setup adjustments in ChildFriendly. How to add adjustments such as staff discounts, or additional fees, for parents, on a regular recurring basis.Few readers

• How to Set Up Sponsors

  Sponsors in ChildFriendly is used to add any financial sponsors who are not a part of any family, but are a third party that will be paying fees on behalf of a child. These sponsors can be assigned to billings for families and invoiced automatically for an allocated percentage or amount of the child's monthly tuition. Ex: Government Subsidy Programs. Learn how to add third-party payers (e.g., city programs or family services) who cover a child’s tuition, as well as assign sponsor information—like names and email addresses—within the platform. Once sponsors are set up, you can then enable them for auto-invoicing or link them to billings for easy payment tracking.Few readers

• How to Set Up Tasks

  Tasks In ChildFriendly are used to allocate hours for staff. Learn how to create custom tasks to track staff labor hours and responsibilities; how to associate specific tasks (like childcare or cleaning) with individual rooms for simplified time-tracking; and how to add new tasks in just a few clicks, ensuring accurate reporting when staff sign in and out.Few readers

• How to Set Up Schools and Transport Groups

  The Locations tab in ChildFriendly is used to set up any locations that your organization will transport children to and from. These are normally schools for before and after school care programs. These locations will be used later in setup to set transport groups for children to be put in. In this video training, learn how to add new locations (like schools) for pick-up and drop-off within the system, as well as specify each location’s details, including name and type (School or Other).Few readers