Getting Started: Role-Based Video Training Courses
Welcome to ChildFriendly! To help your team get up and running smoothly, we have created dedicated, step-by-step video training series hosted on YouTube. This guide explains which training paths your staff members should take based on their roles, how to get the most out of the video lessons, and provides direct links to all official playlist courses. Choose your role below to see your recommended learning track, course summary, and direct link to the video training course:
Last updated About 3 hours ago
⚙️Organization Owners & System Administrators
Who It's For: Organization Owners, Executive Directors, and System Administrators completing the initial account setup and onboarding.
Course Summary: The complete onboarding blueprint for configuring your centers, physical spaces, age ratios, catalog items, custom fee schedules, staff roles, domain authentication, and device authorizations.
⚠️ Important Setup Instruction: The videos in this course are in strict sequential order. We strongly recommend watching one video at a time and following along directly in your ChildFriendly setup module—completing the tasks shown in each video before moving on to watch the next one!
🔗 Watch Course Playlist: ChildFriendly Masterclass: Organization Setup
📋Center Directors & General Administrators
Who It's For: Center Directors, Assistant Directors, and Daily Admin Staff.
Course Summary: Detailed guide to managing center operations—covering family registrations, admissions dashboards, historical attendance edits, health/incident approvals, staff digital filing, messaging, licensing compliance reports, and curriculum management.
🔗 Watch Course Playlist: ChildFriendly Masterclass: Center Admin & Daily Operations
⚠️ Recommended Additional Training:
In addition to this core admin course, we highly recommend that Center Directors and General Administrators also complete:
👶 Room Educators & Classroom Staff Training: So you understand the exact daily classroom workflow your teaching staff experiences.
💰 Financial Administrator Training: If your role includes handling billing, parent payments, subsidies, or payroll.
👶Room Educators & Classroom Staff (ECE)
Who It's For: Early Childhood Educators (ECEs), Lead Teachers, and Classroom Assistants.
Course Summary: A practical, step-by-step walkthrough covering daily sign-in/out attendance, school drop-offs, daily journals, medication administration, meal tracking, instant messaging, lesson planning, and child progress reports.
🔗 Watch Course Playlist: ChildFriendly Masterclass: Room Educators & Classroom Staff
💰Financial Administrators & Accountants
Who It's For: Daycare Accountants, Bookkeepers, and Financial Administrators.
Course Summary: Everything you need to manage your center's finances—from setting up automated family ledgers and processing billing, to splitting third-party sponsor payments, issuing year-end tax receipts, and running payroll and monthly financial reports.
🔗 Watch Course Playlist: ChildFriendly Masterclass: Financial Administrator Training
💬 Need Extra Help?
If you have questions while watching any of the training videos, continue exploring our Help Library or reach out to our platform support team directly!